Refund and Returns

Refund Policy for Digital Products

Effective Date: 10/07/2023

  1. Overview

This Refund Policy applies to all digital products and services (hereinafter collectively referred to as “Products”) offered by AYEINA through our website or other digital platforms. Please read this policy carefully before making a purchase. By purchasing a Product from us, you agree to abide by the terms and conditions outlined herein.

  1. Individual Product Refund Policies

Each Product offered by AYEINA may have its own unique return and refund policy. These policies will be clearly outlined on the respective Product pages on our website. It is your responsibility to review and understand the refund policy specific to the Product you are purchasing.

  1. General Refund Policy

In the absence of a specific refund policy for a particular Product, the following general refund policy shall apply:

Refund Eligibility: You may request a refund for a digital Product within days from the date of purchase, provided that you meet the eligibility criteria outlined below.

Eligibility Criteria: To be eligible for a refund, you must demonstrate that at least one of the following conditions is met:

The Product is not as described or is materially different from what was advertised.
You encounter technical issues that prevent you from using the Product.
You have not downloaded or accessed the Product.
Refund Process: To initiate a refund request, please contact our customer support team at You may be required to provide proof of purchase, product details, and a detailed explanation of why you are seeking a refund.

Refund Approval: Refund requests will be reviewed by our team, and we reserve the right to approve or deny refund requests at our sole discretion.

Refund Method: Approved refunds will be processed within business days and will be issued using the same payment method used for the original purchase.

  1. Exceptions

Please note that this Refund Policy does not apply to the following:

Services or products provided by third-party providers, which are subject to their own refund policies.
Digital Products that have been downloaded, accessed, or used, unless they meet the eligibility criteria outlined in Section 3.

  1. Contact Information

If you have any questions or concerns about our refund policy, please contact us at:


  1. Changes to this Policy

We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective upon posting on our website.

Please note that it’s essential to customize this refund policy to fit the specific terms and conditions of your business and digital products. Additionally, consider seeking legal advice to ensure compliance with applicable laws and regulations.